At DeltaPuff, we are committed to preventing the sale of vaping and nicotine products to anyone under the legal age of 18 (or 21 in some jurisdictions, such as the United States). Protecting young people is a top priority, and we take age verification seriously.

1. Minimum Age Requirement

• You must be at least 18 years old to purchase from DeltaPuff (21 years in regions where required by law).

• By accessing our website and placing an order, you confirm that you meet the legal age requirement in your country or state.

2. Age Verification at Checkout

• All customers are required to confirm their date of birth at checkout.

• We use age verification tools and third-party services to validate the information provided.

• If age verification fails, your order will be cancelled, and payment will be refunded.

3. Delivery Verification

• Depending on your location, delivery may require age-verified signature on receipt.

• Couriers may request a valid government-issued photo ID (passport, driver’s license, or national ID card) before handing over your order.

4. Fraudulent Use of Identity

• Attempting to purchase products using false information or another person’s identity is strictly prohibited and may result in legal action.

• We reserve the right to permanently ban accounts and report suspicious activity to authorities.

5. Responsibility of Customers

• Customers are responsible for ensuring that no minors access products purchased from DeltaPuff.

• Products should be stored safely, out of the reach of children and young persons.

6. Compliance Statement

• This policy aligns with the Tobacco Products Directive (TPD) in the EU, MHRA guidelines in the UK, and FDA regulations in the US.

• We continuously review our procedures to ensure compliance with all applicable age restriction laws.

7. Contact Information

For questions regarding our age verification process, please contact:

Email: support@deltapuff.com
Phone: (+84) 866 664 225